Prize Claiming

How to Claim Your Prize for Games Purchased at Retail

This section provides a summary of how to claim prizes won from tickets purchased at retail locations. For a full review of the legal requirements for the claims process please consult New Hampshire Administrative Rules Lot 500 and Lot 600. The claim period for scratch tickets is one year from the termination of the specific game. For draw based games the period is one year from the date of the drawing.

Nothing in this document constitutes legal or financial advice. Claimants may wish to seek legal or financial counsel prior to claiming a prize

Claiming Prizes of $599 or Less

If you possess a winning ticket for a prize of $599.99 or less, you may claim it at any participating New Hampshire Lottery® retailer or by mail. Our retailers may, and are encouraged to, pay prizes up to and including $599.99.

When claiming by mail:

Complete the back of the ticket with your name, address and telephone number and sign the ticket. Mail to: Attn: Processing, New Hampshire Lottery, 14 Integra Drive, Concord, NH 03301.

Claiming Prizes of $600 or Greater

If you possess a winning ticket for a prize of $600 or greater you may claim it at the

New Hampshire Lottery® Headquarters

or you may claim it by mail as detailed below.

Claim at Lottery Headquarters

  1. Positive photo identification and proof of Social Security Number must accompany claims. 

  2. Acceptable forms of current and valid (not expired) photo identification include:

    1. State Issued Driver’s license • State Issued Non-Driver identification • Passport • Military ID

  3. Acceptable forms of proof of Social Security Number include:

• Original signed Social Security card issued by the Social Security Administration. • Health Insurance card with Social Security number listed. • Valid driver's license on which the Social Security number is listed. • An original paycheck stub, issued within the past 30 days, on which the complete Social Security number is printed. • Any other original document that contains a printed Social Security number and that the Lottery Commission determines to be valid and genuine. • You may complete a W-9 tax document at the Lottery.

Claim By Mail

You must complete the following actions and send a letter addressed to Attn: Processing, New Hampshire Lottery, 14 Integra Drive, Concord, NH 03301.

  • Complete the back of the ticket with your name, address and telephone number and sign the ticket.

  • Download, completely fill out and sign the prize claim form below and include a copy of photo proof of identification and a copy of an acceptable form of proof of Social Security number (see above for acceptable forms).

  • We recommend that you mail your information via "Certified Mail," which provides proof your information was mailed and proof your information was received. The Lottery is not responsible for late, lost, damaged, misdirected, misaddressed, incomplete, illegible tickets or mail postage.

Download form

Click here

(Prize Claim Form) and print. You must have Adobe Reader installed on your computer to open and print these forms.

Issuing prize

Upon receipt of your paperwork and your ticket, your ticket must be validated by the Lottery Commission. If the ticket and prize claim are fully validated and approved, a check in the proper amount will be issued. Processing time is approximately one week from the time your ticket is received. The Lottery Commission is required to report any winnings over $599 to the Internal Revenue Service using a W2-G document; this will be mailed to you at the beginning of the next calendar year. The Lottery Commission will also withhold federal tax at the applicable rates set by the United States Internal Revenue Service. The Lottery Commission is also required to withhold past due child support owed by the claimant.

How to Claim Your Prize for Games Purchased through iLottery

This section provides a summary of how to claim prizes won from tickets purchased through New Hampshire iLottery. For a full review of the rules and regulations relating to iLottery, please review the Terms and Conditions for Mobile App and Website Offerings . All prizes must be claimed within 1 year of the date the prize was won. Nothing in this document constitutes legal or financial advice. Claimants may wish to seek legal or financial counsel prior to claiming a prize.

Claiming Prizes of under $600

If playing iLottery, all prizes under $600 will automatically be added to your balance. You do not submit a claim for these winnings.

Claiming Prizes of $600 - $20,000.00

For all winnings of $600 through $20,000.00 won playing iLottery, you will need to submit an online claim through the iLottery portal. See below for step-by-step instructions. Once a claim is submitted, please allow 3-5 business days for the funds to appear in your account.

Mobile Phone:

  1. Sign in using the

    Profile

    icon in the upper-right portion of your screen.​ Select

    Sign In

    from the menu and enter your New Hampshire iLottery account credentials.​

mobile sign in

2. Select

My Account.

Mobile account select

3. Scroll down the My Account page to the

History

section and select

Tax Reported Prizes

.

Tax Reported Prizes

4. Select

SUBMIT CLAIM

to start the claim process. 

Note

: Certain claims will require you to send additional information. You can select

VIEW CLAIM POLICY

to learn more.

Mobile submit claim

5. Enter the first five (5) digits of your Social Security Number (your last four (4) will auto-populate), then check each box to sign electronically and then select

SUBMIT

.

Note

: You only need to submit your full Social Security Number the first time you submit a claim of $600 and greater to verify your identity for tax documentation.

Mobile SSN

6. When you see this screen, your claim was successfully submitted! You can check the status of your claim by returning to the

Tax Reported Prizes

section of the

My Account

menu. Once your claim is processed, prizes

$20,000 or less

will be deposited into your account. Any prize greater than

$20,000

must be claimed at Lottery Headquarters.

Mobile confirmation screen

Desktop Computer:

  1.  Click on

    Sign In

    in the upper right of your screen. Enter your New Hampshire iLottery account credentials to access your NH iLottery account. Select your

    Hi, (your name)

    to expand the navigation menu.

Desktop sign in

2. Select

My Account

from the menu.

Desktop account select

3. Select

Tax Reported Prizes

.

Tax Reported Prizes

4. Select

SUBMIT CLAIM

 to start the claim process. 

Note

: Certain claims will require you to send additional information. You can select

VIEW CLAIM POLICY

to learn more.

desktop submit claim

5. Enter the first five (5) digits of your Social Security Number (your last four (4) will auto-populate), then check each box to sign electronically and then select

SUBMIT

Note

: You only need to submit your full Social Security Number the first time you submit a claim of $600 or greater to verify your identity for tax documentation.

desktop ssn

6. When you see this screen your claim was successfully submitted. You can check the status of your claim by returning to the

Tax Reported Prizes

section of the

My Account

menu.​

Once your claim is processed, prizes

$20,000 or less

will be deposited into your account. Any prize greater than

$20,000

must be claimed at Lottery Headquarters.

desktop confirmation

Claiming Prizes Greater than $20,000

For all prizes greater than $20,000 won on tickets purchased through iLottery, the player will need to either come to the NH Lottery Headquarters in person or submit their claim via mail. Both options are detailed below. Before claiming a prize greater than $20,000 in-person or through mail, the winner must initiate the claim through their iLottery account, as detailed in the steps above. 

Claim at Lottery Headquarters

Claimants must take the following actions to claim their prize:

  1. Positive photo identification and proof of Social Security Number must accompany claims. 

  2. Acceptable forms of current and valid (not expired) photo identification include:

• State Issued Driver’s license • State Issued Non-Driver identification • Passport • Military ID

3. Acceptable forms of proof of Social Security Number include:

• Original signed Social Security card issued by the Social Security Administration. • Health Insurance card with Social Security number listed. • Valid driver's license on which the Social Security Number is listed. • An original paycheck stub, issued within the past 30 days, on which the complete Social Security number is printed. • Any other original document that contains a printed Social Security Number and that the Lottery Commission determines to be valid and genuine. • You may complete a W-9 tax document at the Lottery.

Claim By Mail

You must complete the following actions and send a letter addressed to Attn: Processing, New Hampshire Lottery, 14 Integra Drive, Concord, NH 03301.

  • Download, completely fill out and sign the prize claim form below and include a copy of photo proof of identification and a copy of an acceptable form of proof of Social Security Number (see above for acceptable forms).

  • We encourage, but do not require, you to include a printed copy of the e-mail that verified the winning ticket you are seeking to claim.

  • We recommend that you mail your information via "Certified Mail," which provides proof your information was mailed and proof your information was received.

The Lottery is not responsible for late, lost, damaged, misdirected, misaddressed, incomplete, illegible tickets or mail postage.

Download form

Click here

(Prize Claim Form) and print. You must have Adobe Reader installed on your computer to open and print these forms.

Issuing prize

  • Upon receipt of your claim, your ticket must be validated by the Lottery Commission. If the prize claim is fully validated and approved, a check in the proper amount will be issued. Processing time is approximately one week from the time your ticket is received.

  • The Lottery Commission is required to report any winnings over $599 to the Internal Revenue Service using a W2-G document; this will be mailed to you at the end of the year. The Lottery Commission will also withhold federal tax at the applicable rates set by the United States Internal Revenue Service. The Lottery Commission is also required to withhold past due child support owed by the Claimant.

Winner Privacy

All documents received by the New Hampshire Lottery Commission are subject to Public Records Law RSA91-A. It is the practice of the Lottery Commission to release the names and hometowns of winners of lottery prizes. Personal information such as street address, phone numbers, social security numbers and other personal information is held confidential and is not released unless required by law.

Lottery Winnings Intercept

Before paying any prize of $600 or greater, including prizes won through NH iLottery or for Rewards or Promotions, RSA 284:21-v requires the Lottery to check for child support arrearages. If any such debts exist, we are legally required to offset your prize by the amount of the debt. If you believe that prize money was withheld for a debt that has already been paid, it is your responsibility to contact the agency reporting the debt and seek reimbursement. We are not liable for any damages or losses allegedly resulting from any offset from a prize for payment of a debt.