COVID-19 Response

Open for Business to Service our Lucky Lottery Players!

All visitors to our sales office for prize claim drop off are required to wear masks.
All visitors to Lottery Headquarters to conduct business are required to wear masks.
Our sales office is open only for prize claims of $600 and greater, Monday through Friday from 8 AM to 4 PM. Masks are required along with social distancing. For prize claims, you will present your winning ticket, complete a claim form, show a photo ID and proof of your social security number. You will receive a receipt for your claim. If your prize is $10,000 or greater, you may come back at a later day/time to Lottery headquarters to pick up your prize check. All other prizes will be mailed via US Postal Service.
Prefer to mail your claim? No problem! Fill out this form and follow the instructions here. Pop it in the mail and allow 5-8 business days for processing.  
Ticket sales will only be available through the WinStations vending machines. Subscriptions will not be available for sale at Lottery Headquarters but we encourage purchasing them from any of our 1,400 retailers statewide. 
Please call us with any questions Monday through Friday from 8 AM to 4 PM at 603-271-3391 or by email:

We are working with a reduced in-house staff while others work from home, all part of the evolving Coronavirus pandemic and the steps we are taking to maintain the health, safety and well-being of our players, lottery retailers, employees and our partner.

Thank you very much for your continued support.