COVID-19 Response

Open for Business to Service our Lucky Lottery Players!

All visitors to our sales office for prize claim drop off are required to wear masks.

All visitors to Lottery Headquarters to conduct business are required to wear masks.


The New Hampshire Lottery is open for business with reduced in-house staff while others work from home. This is in part of the evolving Coronavirus pandemic and the steps we are making to maintain the health, safety and well-being of our players, lottery retailers, employees and our partners.  

The sales office is open for prize claims and ticket sales are allowed using the vending machines located in the office. There is a 24-hour period* for processing of prize claims. You will present your winning ticket, complete a claim form, show a photo ID and proof of your social security number. You will receive a receipt for that claim. The Lottery will wait 24 hours before processing and mailing your prize check via the US Postal Service.

Prefer to mail your claim? No problem! Fill out this form and follow the instructions here. Pop it in the mail and allow 5-8 business days for processing. 

Thank you very much for your continued support of the New Hampshire Lottery. Please call us with any questions Monday through Friday from 8 AM to 4 PM at 603-271-3391 or by email:

*Prize claims received on Fridays will be processed at the beginning of the next business week.