COVID-19 Response

Open for Business to Service our Lucky Lottery Players!

At this time, the New Hampshire Lottery is open for business with reduced in-house staff while others work from home. We are closely monitoring the COVID-19 situation and have taken steps to prevent the spread of the virus. We do ask all our customers, retailers, employees and partners to do their part as well. 

As noted, the sales office is open for prize claims ONLY. No Lottery ticket sales at this time. There will be a 48-hour period for processing of prize claims. You will present your winning ticket, complete a claim form, show a photo ID and proof of your social security number. You will receive a receipt for that claim. The Lottery will wait 48 hours before processing and mailing your prize check.

Prefer to mail your claim? No problem! Fill out this form and follow the instructions here. Pop it in the mail and allow 5-8 business days for processing.

While the situation continues to evolve, we have developed comprehensive plans to address conditions as they change. We will keep you up to date with any changes impacting players and retailers. 

Our number one responsibility is maintaining the health and wellbeing of our employees, players, and retailers. 

Thank you very much for your continued support of the New Hampshire Lottery. Please call us with any questions at 603-271-3391 or by email: